Purpose of Position: The Practice Manager is responsible for all aspects of non-clinical daily operations within Dumb Friends League Veterinary Hospital. Responsibilities Ensure patron experiences at the Veterinary Hospital reflect the League’s brand; compassion always Attract, select, onboard, develop and coach talent with a commitment to performance, core values, organizational culture, engagement, diversity and inclusivity, personal and professional growth, teamwork, and succession planning Provide exceptional customer service, effectively communicating with patrons during high stress situations Work closely and collaboratively with the Chief Veterinarian to effectively manage the support services
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Veterinary Hospital Managers Association PO Box 2280, Alachua, FL 32616 (P) 518-433-8911 / 877-599-2707 (F) 888-795-4520
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