Come Learn with Us! Veterinary Assistants and Technicians Wanted
Wagly Veterinary Hospital & Pet Campuses are a great place to work and learn! Wagly is a rapidly growing West Coast Veterinary practice that focuses on our team member’s quality of life and what is best for the pets we care for. We foster an environment of loyalty, respect, and equality. We recognize and place value on the diversity of our clients and staff. Looking for smiling, compassionate, and committed assistants and technicians for our Bellevue, Washington hospital. Advanced skills are required for this position, including surgical assistance, radiology, dentals, lab tests, and more. Candidate must be outgoing and comfortable interacting with clients. Competitive salary, benefits, and continuing education programs available.
Reports To: Lead Technician, Assistant Campus Director or Campus Director
Position Overview: Veterinary Assistants are essential members of the Wagly team who aid in ensuring all patients receive the highest standard of care by supporting the LVT(s) and Veterinarian(s). The Veterinary Assistant takes on the technical and recordkeeping tasks which allows the Veterinary Team to operate with the greatest efficiency.
High school diploma or equivalent.
Typing skills required.
Computer knowledge – must be able to use computer program to access patient information, input patient history/notes and complete reports.
Candidates must be a pet fanatic – pets are part of our family!
Minimum of 1-year prior Veterinary Assistant experience.
The Veterinary Assistant must be able to:
Be flexible in attitude and work habits.
Maintain compassion and genuine enjoyment in working with animals and can deal with them even when they are stressed, ill or in pain.
Communicate clearly and accurately verbally and in writing.
Maintain grace-under-pressure in high-stress situations.
Physical Effort: Work requires lifting and carrying items weighing up to 50 lbs.; requires standing for extended periods of time.
Working Conditions: May be exposed to unpleasant odors, noises, animal dander and feces and disinfectant/sanitation chemicals. May be exposed to bites, scratches and contagious diseases.
Performance Expectations/Essential Job Duties:
Provide an elite-level of customer service, with a high degree of energy and charisma.
Form and maintain bonds with pet parents during interactions.
PET PARENT EDUCATION
Can educate pet parents on common vaccinations and vaccination protocols.
Can guide pet parents to make appropriate decisions regarding optimum pet care.
PET PARENT COMMUNICATION
Can greet pet parents with poise and natural effort.
Maintains professionalism and communicates compassionately with challenging, anxious or upset pet parents.
Can prepare estimates for treatments and procedures and review with pet parents, ensuring that the Wagly financial policies are outlined prior to services being rendered.
Provides compassionate care to patients.
Understands every pet’s specific personality, needs, and preferences.
Acts as an advocate for best medicine taking into account each patient’s specific needs.
Legibly maintains accurate medical records.
Performs physical assessments and collects patient history, recording findings and information in the patient’s medical record.
Can safely restrain patients even when large or difficult.
Administers SQ injections.
Assists with physical exams and monitoring of anesthesia.
Can assist with radiographs.
Performs clinical laboratory procedures such as fecal flotations, heartworm tests, skin scrapings, urinalysis, and fungal cultures.
Can follow a regular schedule for cleaning/sanitizing all kennels; performs basic animal husbandry.
Maintains the appearance and cleanliness of the treatment areas, surgical suite, x-ray room and isolation ward.
Manages appointments by obtaining patient histories, preparing estimates, finalizing charges and discharging patients.
Can admit patients, discussing primary concern and other health issues with pet parents, review preliminary treatment plan and handle medical record entries accurately.
Can prepare pet parent invoices for services performed.
Can discharge patients based on the Veterinarian’s instructions, effectively and clearly communicating homecare instructions (restrictions, medication administration, etc.) and follow-up timelines.
Can maintain positive, cooperative relationships with other employees.
Can display tact and respect with team members even when busy or hectic.
Feel and express a genuine liking for animals and their owners and for working in an animal care field.
Performs other duties as assigned.
About Wagly Veterinary Hospital & Pet Campus - Lake Hills
Wagly offers everything a pet parent needs under one roof - our campuses offer complete care: advanced veterinary medicine, daycare, boarding and grooming.
Our family-owned structure means that we can focus on what really matters: what is best for the pet and creating a great environment for our pack members.
We are a friendly, creative and entrepreneurial pack and we will invest in your learning and development!
Work out of a vibrant and modern 10,000+ square foot facility, outfitted with the best veterinary medicine has to offer: spacious exam rooms and treatment area, advanced surgical suite, fully integrated with IDEXX in-house lab, digital radiography, digital dental, ultrasound, Cornerstone software, top-of the line daycare, boarding and grooming spaces.