Eagle Ridge Veterinary Hospital on the Sunshine Coast is seeking an enthusiastic full time Practice Manager to join our team. This is a unique opportunity for an inspirational leader to join a progressive clinic committed to supporting, motivating, and empowering its team members. We are a fully-equipped AAHA-accredited hospital that takes pride in delivering a superior experience for both clients and pets. If you inspire others, and are searching for an opportunity to lead – search no further! A commitment to practicing Fear Free medicine is a must because we are deeply passionate about patient care.
The Practice Manager will provide onsite leadership and oversight of the veterinary health care team to ensure that high quality care is provided to our patients and their people.
The Sunshine Coast's belt of paradise on the Pacific Ocean offers those with a love for the great outdoors the chance to live the West Coast lifestyle, while simultaneously enjoying quick access to mainland British Columbia. Spend time hiking with family and friends, mountain biking, diving, kayaking, or traversing the world class provincial park sites. A truly Canadian experience, without the heavy snow!
Ensures smooth communication throughout a client’s visit.
Creates and oversees employee schedules that align with doctor, team, surgery and outpatient needs.
Prioritizes equipment and facility needs and assists with sourcing and purchasing as needed.
Supports and engages team with all voluntary and mandatory accreditations/regulations and training.
Understands and helps manage the financial drivers of the hospital.
Analyzes critical issues, resolves problems and takes appropriate and decisive actions.
Ensures the hospital team is able to succeed in their duties by arranging for sufficient resources and providing coaching, development, training, mentorship and education.
Collaborates to recruit, mentor and retain a team with an emphasis on accountability, high morale, collegiality, effective teamwork and high moral standards.
Treats pets with kindness, compassion, patience, and skill, creating an environment that makes them feel safe and secure using Fear Free techniques.
Analyzes and make effective, actionable decisions that impact operations including, but not limited to, asset purchases, new hires, rate changes, and conflict resolution.
Acts as a positive role model, using a collaborative approach and assuming positive intent. Sets others up for success and fosters open, proactive, and cooperative relationships.
Benefits: We value our team members, and prove it by supporting your personal, financial, and professional growth through:
A comprehensive Health Benefits package (100% of Medical, Dental, & Vision premiums paid)
Professional Services coverage (chiropractor, massage therapist, physiotherapist, and more)
Continuing Education Allowance
Employee Assistance Program
Paid Vacation time
Paid Sick & Personal Days
Relocation Allowance to help with moving expenses can be arranged for out-of-town candidates!
If you are looking for a progressive environment where each individual is heard, and recognized for their unique contributions, we'd love to talk.
We are an equal opportunity employer and are committed to providing a respectful, inclusive, and diverse workplace.
A minimum of two years of experience providing onsite leadership and oversight of a veterinary or medical health care team is preferred;
Education and training in business administration preferred.
About P3 Veterinary Partners, Inc.
P3 Veterinary Partners is a dynamic and innovative Canadian veterinary practice group. Through its group of hospitals, P3 strives to be the best place to work in veterinary health care. We feel privileged to serve veterinary teams, and offer a variety of exit strategies to practice owners who are looking for a change and care about their legacy. We also take pride in creating leadership opportunities within our growing group of hospitals.
Our approach is built on a simple foundation of 3 P's: Pets, People and Practice. By remaining focused on these core elements, we work diligently to maintain the strong reputations and individual brands of our hospitals - encouraging them to be the best versions of themselves.
The P3 leadership team has deep roots and experience in the Canadian veterinary industry, understands the dynamic nature of patient care, provides solid management support and has a transparent communication style that you can trust.