Are you interested in working with happy clients day in and day out? Are you looking for a hospital that allows you to be part of the collaborative process in helping animals recover? The Animal Therapy Center is currently looking to add a talented Director of Operations to our established team. Our privately owned, 5,000 sq ft stand-alone facility is centrally located in the Lehigh Valley, and has a sole focus on animal rehabilitation. Our facility offers 2 underwater treadmills, a resistance pool, class 4 LASER, electrical stimulation, therapeutic ultrasound, thermal imaging, and a large gym with various exercise equipment.
Our work culture is team oriented, friendly, and inviting with an emphasis on patient care and client communication. The hospital is well-staffed with a full time veterinarian on site and a strong support staff to assist with daily therapies. We have an excellent clientele and a well-established referral base. Our ideal candidate will have a strong desire to expand their knowledge base and skill set, be enthusiastic, and will work to ensure that all major functions of personnel, patient/client production and financial management are organized.
The Director of Operations must have a minimum of 3 years of experience as a licensed veterinarian (DVM) with management experience, and CCRP certification.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. The Director of Operations must have a general knowledge of quality assurance and performance in veterinary medicine and may act in an advisory role in helping establish and supervise medical protocols of the practice. Below are the daily functioning duties:
Plans for optimal staffing to assure maximum productivity and service.
Directly recruits, interviews, and hires support staff personnel.
Works cohesively with all departments, and maintains positive work culture
Supervises support staff personnel and acts as the direct authority regarding disciplinary procedures, discharging, and all the legal responsibilities of employment with the support of owner.
Schedules personnel and is a liaison for support staff personnel employment benefits.
Assures that personnel are properly trained for their position.
Maintains a thorough set of employment policies and employee manual.
Mediates all personnel problems and maintains employee motivation.
Responsible for all personnel performance reviews.
Developing and accomplishing a hospital marketing program.
Oversees the building and equipment maintenance and housekeeping standards.
Comfortability in reaching out to referral, and generalist veterinarians to further develop the existing program.
Develops strategic fee schedule for services, products, and increases or changes as necessary.
Establishes hospital budgets and projections for growth.
Reviews purchases of supplies and equipment
Establishes the short- and long-term direction, goals, budgets, and protocols of the business and practice.
Pennsylvania's largest state of the art facility for animal rehabilitation and integrative medicine. Our specialty services compliment the care provided by your pet's primary veterinarian. Pet owners and veterinarians throughout the Lehigh Valley (and beyond) count on the Animal Therapy Center's expert staff to assist with post-surgical rehabilitation, recovery from a sports injury, and improving quality of life for senior and geriatric pets.
The Animal Therapy Center programs are formulated with the individual pet in mind, and under the direct supervision of our on staff certified veterinarians. When your companion animal is in need, the Animal Therapy Center will be there to support both you and your pet.